Pharma-Only Marketing & Sales Focus Day

08:15 - 09:00 Registration & Breakfast

09:00 - 09:05 Welcome Remarks

09:05 - 09:15 Chairperson's Address

09:15 - 09:45 Opening Ice Breaker Discussion: Exploring Innovation In New Commercial Models: What Have We Learned Over The Past Year?

During this icebreaking session you will introduce yourself to those sitting at your table and learn how they are tackling challenges and optimizing their commercial models. Your first of many opportunities to enhance your support network and learn from each other!

• Taking a holistic view of what is going on in the sales, legal, marketing, and operations space and how it is impacting pharma

• Determining how to allocate commercial resources (from key account managers to medical outcomes specialists) and structure sales forces to maximize sales

• Evolving the value propositions that your marketers build so you can meet customer needs and be more relevant in the future

• Mobile technology is here to stay; what other innovations are on the way?

• Keeping up to speed with all the different markets since evolution is not happening the same way everywhere

09:45 - 10:25 PANEL: Examining The Changing Healthcare Landscape And Its Impact On Pharma Marketing And Sales

• Developing an integrated marketing approach that moves away from team selling and focuses on value proposition

• Establishing more effective partnerships with IDNS and ACOs through alternate channels to evolve the patient care model

• With ACOs, IDNs, PHOs driving greater consolidation and causing face-to-face access to physicians to decrease even more, how should sales and marketing respond?

Jennifer L. Muszik, Director, Field Force Effectiveness at Pfizer

Jennifer L. Muszik

Director, Field Force Effectiveness
Pfizer

Abel Rajan, Director of Marketing Analytics and Insights at Novartis

Abel Rajan

Director of Marketing Analytics and Insights
Novartis

Ryan Million, Partner at Trinity Partners

Ryan Million

Partner
Trinity Partners

10:25 - 11:00 Session to be Determined

11:00 - 11:30 Morning Refreshment & Networking Break

11:30 - 12:10 PANEL: Deploying Different Sales And Marketing Models Based On Changing Market Needs

Explaining why using the same approach everywhere is not effective and why change is needed

• Ensuring your leaders understand the need for change and are willing to resource it

• Bringing in customer insights and analysis to understand where you need more KAMs vs. reps,
medical vs. reps, or even no reps and just digital

• Building the capabilities and executional plan to deliver a new resourcing model

• Change management: How do you get people to think about their business or job differently and be in support of the new resourcing model?

Matt Portch, Team Lead of Commercial Effectiveness at Pfizer

Matt Portch

Team Lead of Commercial Effectiveness
Pfizer

Robert Rossilli, VP & Head of Sales, Diabetes at Sanofi

Robert Rossilli

VP & Head of Sales, Diabetes
Sanofi

John Daly

Sr. Principal
IMS Health

12:10 - 12:45 KEYNOTE: Globalizing Your Sales And Marketing Operations To Optimize Commercialization And Reduce Costs

Identifying challenges and successful approaches to global commercial operations

• Determining where to globalize and where to regionalize

• Creating one global learning management platform for training and regionalizing language, policy, and legalities in different markets

• Taking a close look at customer engagement on a global level to optimize commercialization

Sanjay Joshi, Managing Principal, Operations and Technology at ZS Associates

Sanjay Joshi

Managing Principal, Operations and Technology
ZS Associates

12:45 - 13:45 Lunch For All Attendees

1. Getting Access Information To Prescribers Quicker By Improving The Process
Ryan Roberts, CEO, Elandas
• Explaining why is it important to get access changes to prescribers quickly
• Uncovering the biggest bottleneck to getting coverage changes to prescribers and analyzing processes and timelines
• Identifying which messages take longer than others and how the process can be cut down to a week
• Debating the pros and cons of using templates to getaccess information out
2. Gaining Deep Insight Into The Pharmaceutical Market - Exploring How New External Influences such as ACOs, Government as Payer, e-Prescribing and Others Impact Your Brand Share
Derek Evans, SVP Practice Head - Commercial Effectiveness, Symphony Health Solutions
Don Otterbein, SVP, Marketing & Product Manager, Symphony Health Solutions
3. Unlocking The Value Of Key Account Management In Pharma
Bill Coyle, Principal, ZS Associates
Jude Konzelmann, Principal, ZS Associates
• Discussing how pharma can unlock the value of KAM by drawing on expertise from both within and outside of pharma
• Physician autonomy in therapeutic decision-making continues to decline as “accounts” of all sorts
increasingly seek to control these decisions to achieve varied objectives, including delivery of quality care, reducing costs, and attracting new customers
• Pharma companies continue to struggle to truly deliver value to their account customers while returning value to themselves, facing barriers including compliance concerns, creating value beyond the drug itself, and finding the right talent for KAM roles
4. Deploying Different Sales & Marketing Models Based on Changing Market Needs
John Daly, Sr. Pricipal, IMS Health
Ryan Roberts, CEO at Elandas

Ryan Roberts

CEO
Elandas

Bill Coyle, Principal at ZS Associates

Bill Coyle

Principal
ZS Associates

Derek Evans

SVP Practice Head - Commercial Effectiveness
Symphony Health Solutions

John Daly

Sr. Principal
IMS Health

Don Otterbein

SVP, Marketing & Product Manager
Symphony Health Solutions

Jude Konzelmann

Principal
ZS Associates

Andy Jacobson, Vice President, Sales at Epsilon

Andy Jacobson

Vice President, Sales
Epsilon

14:25 - 14:35 Pharma Marketing & Sales Benchmarking Study

All pharma executives will fill out an anonymous benchmarking survey. After the conference, we will
tally the results and share them with all attendees so you can see how you stack up against your peers and competitors.

14:35 - 15:05 Afternoon Refreshment Break & Opening Of The Social Zone

The Social Zone is officially open! The Social Zone is your place to make new contacts, lounge, relax and refresh, utilize the device charging station, and meet solution providers for your most pressing challenges. Take part in the Social Zone Passport Game and win a GoPro Camera or 1 of 8 tickets to the Baltimore Orioles vs. the Cincinnati Reds game on Thursday, September 4 at 7:05pm

15:05 - 15:45 Roundtable Rotation #2

Choose your next topic:
#1 Getting Access Information To Prescribers Quicker By Improving The Process
Ryan Roberts, CEO, Elandas

#2 Gaining Deep Insight Into The Pharmaceutical Market
Executive, Symphony Health Solutions

#3 Unlocking The Value Of Key Account Management In Pharma
Bill Coyle, Principal, ZS Associates

#4 Determining The Most Effective Mix Of Point Of Care Promotional Materials

#5 Affordable Ways To Improve Your Adherence Program To Ensure Medication Usage

#6 Making Sense Of Big Data To Analyze And Utilize Data Most Effectively

15:45 - 16:30 Key Findings From Roundtable Discussions: A CliffsNotes Version

To ensure you don’t miss out on any of the key marketing and sales strategies identified in the
roundtable discussions, each roundtable moderator will take five minutes to share the most interesting, valuable solutions that were identified in the discussions.

16:30 - 17:30 A Taste Of Baltimore Kickoff Cocktail Reception In The Social Zone

Have a Baltimore-themed cocktail, Maryland crab cakes, and more to help us kick off PharmaForce and the opening of the Social Zone. Have fun and carry on conversations from your first full day at PharmaForce.
Open to all registered attendees

17:30 - 23:59 Day One Concludes