PharmaForce 2014 (past event)
September 16 - 18, 2015
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Pharma-Only Marketing & Sales Focus Day
08:15 - 09:00 Registration & Breakfast
09:00 - 09:05 Welcome Remarks
09:05 - 09:15 Chairperson's Address
09:15 - 09:45 Opening Ice Breaker Discussion: Exploring Innovation In New Commercial Models: What Have We Learned Over The Past Year?
During this icebreaking session you will introduce yourself to those sitting at your table and learn how they are tackling challenges and optimizing their commercial models. Your first of many opportunities to enhance your support network and learn from each other!
• Taking a holistic view of what is going on in the sales, legal, marketing, and operations space and how it is impacting pharma
• Determining how to allocate commercial resources (from key account managers to medical outcomes specialists) and structure sales forces to maximize sales
• Evolving the value propositions that your marketers build so you can meet customer needs and be more relevant in the future• Mobile technology is here to stay; what other innovations are on the way?
• Keeping up to speed with all the different markets since evolution is not happening the same way everywhere09:45 - 10:25 PANEL: Examining The Changing Healthcare Landscape And Its Impact On Pharma Marketing And Sales
• Developing an integrated marketing approach that moves away from team selling and focuses on value proposition
• Establishing more effective partnerships with IDNS and ACOs through alternate channels to evolve the patient care model
• With ACOs, IDNs, PHOs driving greater consolidation and causing face-to-face access to physicians to decrease even more, how should sales and marketing respond?
10:25 - 11:00 Session to be Determined
11:00 - 11:30 Morning Refreshment & Networking Break
11:30 - 12:10 PANEL: Deploying Different Sales And Marketing Models Based On Changing Market Needs
Explaining why using the same approach everywhere is not effective and why change is needed
• Ensuring your leaders understand the need for change and are willing to resource it
• Bringing in customer insights and analysis to understand where you need more KAMs vs. reps,
medical vs. reps, or even no reps and just digital
• Building the capabilities and executional plan to deliver a new resourcing model
• Change management: How do you get people to think about their business or job differently and be in support of the new resourcing model?
John Daly
Sr. PrincipalIMS Health
12:10 - 12:45 KEYNOTE: Globalizing Your Sales And Marketing Operations To Optimize Commercialization And Reduce Costs
Identifying challenges and successful approaches to global commercial operations
• Determining where to globalize and where to regionalize
• Creating one global learning management platform for training and regionalizing language, policy, and legalities in different markets
• Taking a close look at customer engagement on a global level to optimize commercialization
12:45 - 13:45 Lunch For All Attendees
13:45 - 14:25 IDEA EXCHANGE: Interactive Roundtable Discussions Rotation #1 – Choose one topic
Ryan Roberts CEO Elandas
Bill Coyle Principal ZS Associates
Derek Evans SVP Practice Head - Commercial Effectiveness Symphony Health Solutions
John Daly Sr. Principal IMS Health
Don Otterbein SVP, Marketing & Product Manager Symphony Health Solutions
Jude Konzelmann Principal ZS Associates
Andy Jacobson Vice President, Sales Epsilon
Ryan Roberts, CEO, Elandas
Bill Coyle, Principal, ZS Associates
increasingly seek to control these decisions to achieve varied objectives, including delivery of quality care, reducing costs, and attracting new customers
Derek Evans
SVP Practice Head - Commercial EffectivenessSymphony Health Solutions
John Daly
Sr. PrincipalIMS Health
Don Otterbein
SVP, Marketing & Product ManagerSymphony Health Solutions
Jude Konzelmann
PrincipalZS Associates
14:25 - 14:35 Pharma Marketing & Sales Benchmarking Study
14:35 - 15:05 Afternoon Refreshment Break & Opening Of The Social Zone
15:05 - 15:45 Roundtable Rotation #2
#1 Getting Access Information To Prescribers Quicker By Improving The Process
Ryan Roberts, CEO, Elandas
#2 Gaining Deep Insight Into The Pharmaceutical Market
Executive, Symphony Health Solutions
#3 Unlocking The Value Of Key Account Management In Pharma
Bill Coyle, Principal, ZS Associates
#4 Determining The Most Effective Mix Of Point Of Care Promotional Materials
#5 Affordable Ways To Improve Your Adherence Program To Ensure Medication Usage
#6 Making Sense Of Big Data To Analyze And Utilize Data Most Effectively
15:45 - 16:30 Key Findings From Roundtable Discussions: A CliffsNotes Version
roundtable discussions, each roundtable moderator will take five minutes to share the most interesting, valuable solutions that were identified in the discussions.
16:30 - 17:30 A Taste Of Baltimore Kickoff Cocktail Reception In The Social Zone
Open to all registered attendees